Find the right Valido option for your ecommerce
VALIDO AUTOPILOT PLANS
Free Trial
Explore Autopilot with a single storefront. No card required.
$0
1 workspace
3 monitors run as often as once day
1 team seat
Support tickets – reply within 3 business days
Essential
For small teams monitoring multiple storefronts.
$19
3 workspaces
10 monitors run as often as every 12 hours
3 team seats
Instant critical-issue email notifications
Web score tickets and identification of revenue opportunities
Priority ticket – reply within 1 business day
Pro
For growing teams that need deeper, more frequent monitoring.
$79
10 workspaces
50 Monitors run as often as every 6 hours
8 team seats
Instant critical-issue email notifications
Web score tickets and identification of revenue opportunities
Premium support – reply within 4 business hours
Corporate
For companies that need scale, speed, and tailored support.
Custom
Unlimited workspaces
Unlimited monitors run every hour
Unlimited team seats
Instant critical-issue email notifications
Web score tickets and identification of revenue opportunities
Premium support – reply within 4 business hours
Valido Plus
Fully managed protection for your ecommerce.
Custom
Unlimited workspaces
Unlimited monitors run every hour
Unlimited team seats
Instant critical-issue email notifications
Web score tickets and identification of revenue opportunities
24/7 human validation and false-positive filtering
Prioritized alerts with business context
Monthly reporting and expert review
Incident follow-up through resolution
Proactive bug-hunting across edge cases and alternative user paths
VALIDO AUTOPILOT
How Autopilot pricing works
Choose your plan based on the scale of your ecommerce, how frequently you need to monitor it, and how much AI-powered analysis you use.
Workspaces and monitors
A workspace represents an ecommerce environment you want to monitor. Within your plan, monitors continuously check important pages, functionality, and customer journeys.
As your needs grow, higher plans give you more workspaces, monitors, and team access.
Monitoring frequency
Each plan determines how often your monitors can run automatically. Higher plans let you check your ecommerce more frequently, while manual runs allow you to trigger additional checks whenever you need them.
AI credits and intelligence
AI credits power Autopilot’s intelligent features and analysis.
Each plan includes a monthly credit allowance and access to a maximum AI intelligence level, from Fast & lean to Deep & thorough. Higher intelligence levels provide more in-depth analysis when needed.
Compare Valido options
Need help getting started?
Add expert support to your Valido plan.
Our specialists can help with:
Initial platform monitoring setup
Training and onboarding
Test configuration and optimization
Alert configuration and periodic expert support
Pricing is tailored to the support you need.
Frequently asked questions
What is a workspace?
A workspace represents an ecommerce environment that you monitor with Autopilot. Your plan determines how many workspaces you can manage.
What is a monitor?
A monitor is an automated check that runs across your ecommerce to verify pages, functionality, or customer journeys. Autopilot recommends what to monitor and guides you through creating each one.
How often do monitors run?
Automatic monitoring frequency depends on your plan, from once every 24 hours on Free to as often as every hour on Corporate. You can also trigger manual runs within your plan allowance.
Does using Valido Autopilot affect my ecommerce performance?
No. Autopilot runs externally and requires no software installation or plugins, so it does not affect your ecommerce site’s performance.
How do AI credits work?
AI credits are used when you access Valido’s AI-powered analysis and recommendation features.
Your credits cover:
- AI-powered UX Audit analysis
- Automated UX insights
- Web Score optimization recommendations
Each plan includes a monthly AI credit allowance.
What happens if I use all my AI credits?
You can upgrade your plan or wait until your monthly allowance resets at the beginning of your next billing cycle.
What are AI credits?
AI credits are used by Autopilot’s AI-powered features and analysis. Each plan includes a monthly credit allowance.
What are the Autopilot AI intelligence levels?
Autopilot offers different levels of AI analysis: Fast & lean, Balanced, and Deep & thorough. Your plan determines the highest intelligence level available, while you can choose a lower level when appropriate.
Can I cancel Autopilot at any time?
Yes. You can cancel your subscription at any time. Your plan will remain active until the end of the current billing period.
Can I change my plan?
Yes. You can change your Autopilot plan at anytime as your monitoring needs evolve.
What is the difference between a Valido Autopilot plan and Valido Plus?
With an Autopilot plan, your team configures tests, manages usage, reviews results, and follows up on detected issues directly through the platform.
With Valido Plus, our specialists configure and manage automated monitoring, manual testing, issue validation and prioritization, alerts through agreed communication channels, incident management, reporting, and follow-up according to an agreed service scope.
How is Valido Plus pricing calculated?
Valido Plus pricing is tailored to your ecommerce and depends on factors such as:
- The websites and markets covered
- The number of critical journeys monitored
- Monitoring frequency
- Reporting and follow-up needs
- Required level of specialist support
Start protecting your ecommerce today
Start testing with Valido Autopilot for free, or talk to our specialists about tailored monitoring, expert validation, and support with Valido Plus.
VALIDO AUTOPILOT
Monitor and improve your ecommerce with Valido Autopilot
From $19/month
Set up your own monitoring with guided monitor creation, continuous checks, AI-powered analysis, and actionable insights.
VALIDO PLUS MANAGED SERVICE
Proactive monitoring with 24/7 expert coverage
Custom pricing
Our fully managed service monitors critical journeys, validates and prioritizes issues, alerts your team with clear context, and tracks incidents to resolution.
Don’t wait for your customers to discover what’s broken in your ecommerce
Detect, prioritize and manage issues before they cost you sales. Let us identify where your ecommerce is most exposed, and we’ll help define the right monitoring scope.
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