Elevate your ecommerce operations with expert monitoring.
Service monitoring and issue detection are critical activities for enterprise businesses. However, lack of resources and expertise may hinder these efforts. Valido L1 is a monitoring service built to meet that need. We take care of your ecommerce user experience, so you can focus more on growing your business.
Comprehensive monitoring by a team of dedicated support specialists.
Valido L1 looks after all your real-time testing, management and 24×7 supervision needs. Our team of support specialists can easily be integrated with pre-existing operational workflows, ensuring expert triage, reporting and immediate escalation of errors in your ecommerce.
This is what you can get with Valido Monitoring:
- Monthly revisions with the team for analysis of detected errors and follow-up actions.
- Dedicated ecommerce architect to monitor and support the plan to fix detected errors
- Reports with recommendations to improve web usability and eliminate UX errors.
- Available 24 hrs a day, 7 hrs a week to resolve any doubts on detected issues.
“With the help of Valido’s L1 team, we are now performing daily UX testing and monitoring for our two major markets. The platform has already helped us realize improvements in our ecommerce and continues to do so.”