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CONTINUOUS ECOMMERCE PROTECTION

Protect your ecommerce revenue by detecting hidden errors before they impact conversion

Valido Plus combines AI-assisted monitoring with 24/7 expert coverage to proactively uncover and prioritize critical issues across checkout, navigation, pricing, and other key ecommerce journeys.

900 +

Websites analyzed with Valido

1,100

Ecommerce journeys tested

79

Markets tested worldwide

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Working with Valido means trust and professionalism. They have helped us efficiently scale our D2C business through their solutions. The team is always responsive to our needs and anticipates potential issues that could affect the user experience. In terms of results, this has translated into an improved conversion rate and, consequently, business growth.

Virginia García
Digital Brand Manager, Hero España

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Just a few tests were enough to identify a critical issue affecting the user experience in our checkout process. We are now adopting Valido as a core part of our active monitoring infrastructure.


Mayoral

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We are constantly running catalog navigation tests with Valido, to make sure that seasonal campaign changes for our products are always as expected on the web.


Abel & Lula

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I sleep better at night knowing the Valido team is monitoring our website. They’re professional, responsive, and an extremely valuable piece of our tech stack.

Jack Gindi
COO & Head of Growth, Twillory

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The Valido team consistently demonstrated a high level of professionalism and strong technical expertise. Their service has been very satisfactory, with reliable follow-up and clear, consistent communication. Thanks to their support, we have significantly improved the usability and performance of our online store. We would definitely recommend Valido as a trusted technical partner.

Sílvia Santiago
Marketing & Web Manager, Powerplanet

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TRUSTED BY LEADING ECOMMERCE BRANDS

Your ecommerce may be losing sales even when everything seems to be working

Hidden issues across checkout, the customer journey and site performance can quietly reduce conversion and customer trust.

Checkout & Revenue

  • Cart or checkout failures
  • Incorrect prices or promotions
  • Out-of-stock products still on sale
  • Unexpected shipping costs

UX & Customer Journey

  • Search or filters not working
  • Registration or login failures
  • Unexpected session expiry
  • Broken links and 404 pages

Performance & Operations

  • Catalogue updates not applied
  • Slow or unstable pages
  • Website structure issues
  • Third-party service failures

HOW VALIDO PLUS WORKS

Continuous monitoring and proactive issue discovery

Valido Plus combines AI-assisted automated validation with a 24/7 expert team to detect and prioritize revenue-critical issues across checkout, pricing, navigation, performance and other key journeys. We notify your team with clear context, track incidents to resolution, and verify fixes through QA.

Continuous monitoring of critical journeys

AI-assisted detection and human validation

Context-rich alerts and prioritization based on business impact

Resolution tracking and QA verification

Continuous monitoring and proactive issue discovery

Proactive issue discovery

Automated checks and proactive testing by our experts uncover potential issues.

Validation and issue isolation

Our experts reproduce the issue, identify the exact steps, conditions and triggers behind it, and filter false positives.

Prioritization and notification

The incident is classified by business impact and shared with clear, actionable context. 

Follow-up and verification

We track the incident through resolution and verify the correction through QA.

REAL IMPACT ON A LARGE SPORTS RETAIL ECOMMERCE

Critical issues uncovered across key purchase journeys

Critical incidents included blocked access to product pages, customers being unable to add products to the cart, and checkout failures interrupting the purchase journey.

Critical issues detected through ongoing monitoring of a single ecommerce

Of estimated revenue exposure concentrated in checkout and product pages

Estimated exposure from a single critical incident*

VALIDO AUTOPILOT

Test, analyze and improve your ecommerce with Valido Autopilot

Equip your team to reduce conversion friction, protect revenue and release changes with greater confidence.

UX Audit

Detect frictions across the shopping experience before they cost you sales.

Testing

Test key ecommerce flows and regressions before issues reach your customers.

Web Score

Monitor critical web performance metrics to uncover opportunities for growth.

Act before an issue costs you sales

Manage monitoring with your own team, or let Valido Plus handle it for you.

Manage monitoring with your own team

From $19/month

Use Valido Autopilot’s AI-powered monitoring to detect and analyze issues across your ecommerce.

Proactive monitoring with 24/7 expert coverage

Tailored to your monitoring scope

Our fully managed, always-on service monitors critical journeys, validates and prioritizes issues, alerts your team with clear context, and tracks incidents to resolution.

Don’t wait for your customers to discover what’s broken in your ecommerce

Detect, prioritize and manage issues before they cost you sales. Let us identify where your ecommerce is most exposed, and we’ll help define the right monitoring scope.

Call us

(+34) 981 914 837


Message us

hello@valido.ai